ILT/VILT
This section showcases my ability to create dynamic and impactful learning experiences through engaging ILT and VILT sessions. Key skills demonstrated include:
Instructional Design
Presentation Skills
Adaptability & Flexibility
Interaction & Engagement Techniques
Clear Communication
Knowledge Transfer & Application
Learning Assessment
Technology Proficiency
Virtual & In-Person Delivery
Impactful Training Development
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ILT/VILT
Purpose
The purpose of this virtual instructor-led training is to equip front desk receptionists with effective strategies for enhancing client relationships, leading to an increase in positive customer reviews.
Tool Used
Microsoft PowerPoint
Features
Learning Objectives, Ground Rules, Facilitator/Producer, Introductions, Session Agenda, Ice Breaker (Digital Poll Question), Engagement/Discussion Questions, Case Study, Role Play Scenario, Q and A Session, Resources and References, Contact Information